Frequently Asked Questions

We ship with DHL Express across Europe in 1-3 business days. Orders are usually printed within 1-2 days of confirmation.

We print with PLA, PLA Silk, PLA Matte and PETG. Each material is tuned for the specific print to ensure premium quality.

Upload your STL file on the Custom Print page with your desired size, material and color. We review the model, send you a quote, and start printing once approved.

We accept STL, OBJ and 3MF files up to 50MB. If your file is larger, contact us and we'll find a solution.

We print from XS (up to 5cm) up to XL (up to 30cm). For larger custom projects, contact us for a special quote.

We ship across Europe with DHL Express. Delivery typically takes 1-3 business days depending on your location.

If your print arrives damaged or doesn't match your order, contact us within 14 days and we'll make it right with a replacement or refund.

We accept all major credit and debit cards as well as PayPal. Payment is processed securely at checkout.